Effective February 1 2017, guests who are travelling on separate PNR(s) as a result of purchasing separate ticket(s) are not eligible for through check-in to their final destination, neither shall their baggage be through tagged to final destination. This policy will apply to all EY to EY, EY to EY Partners and EY to Other Airlines (OAL) flights, and is effective for all tickets issued on/after February 1 2017.
Therefore please ensure guests are aware of the following when travelling on separate ticket(s):
- Baggage will only be checked in to the destination of the PNR/ticket containing the applicable flight for which the guest has presented themselves.
- Guests must collect any baggage, clear Immigration and Customs and re-check their bags in locally for any onward flight on a separate ticket.
- Guests must have the appropriate travel documents to enter the country at the respective transfer point. Any guest who does not have the appropriate travel documents to enter the country at the transfer airport shall be denied travel.
Please note: Etihad shall not be responsible for the repatriation and associated costs and/or interim expenses for any guest who fails to collect their baggage at the transfer point and chooses to continue their journey without it.