EVALUATION / FEEDBACK FORM

We want to serve you better and are committed to continuously improving our service standards.
To do this, let us know what you think.

• Name
• (A) : FLIGHT ARRANGEMENT / AIRPORT CHECK-IN - AIR ASIA X

  	Excellent	Good	Average	Poor
  i) Airport check-in assistance
  ii) Counter check-in
  iii) Check-in baggage handling
  iv) In-flight meals, services & facilities
  v) Travel Kit (e.g. program booklet, personalised luggage tag & ribbon)
• (B) : HOTEL ACCOMMODATION - SOLARIA NISHITETSU HOTEL BUSAN

  	Excellent	Good	Average	Poor
  i) Location & accessibility
  ii) Check-in & check-out
  iii) Guestroom & room amenities
  iv) Hotel services & other facilities
  v) Breakfast in hotel
• (C) : OFF-SITE RESTAURANTS

  	Excellent	Good	Average	Poor
  i) 05 Sep | Hot Stone Rice Lunch | Keunzip Restaurant
  ii) 05 Sep | Chicken Dakgalbi Dinner | Yuganae Dakgalbi Restaurant
  iii) 07 Sep | Ginseng Chicken Dinner | Seoul Samgyetang Restaurant
• (D:1) : TOUR MANAGER - MR KHOO POH LEONG

  	Excellent	Good	Average	Poor
  i) Knowledge & Professionalism
  ii) Friendly & Helpful
  iii) Communication Skill
• (D:2) : LOCAL GUIDE - MS JEON EUNJEONG

  	Excellent	Good	Average	Poor
  i) Local Guide’s Tour Commentary
  ii) Knowledge & Professionalism
  iii) Friendly & Helpful
  iv) Communication Skill
• (D:3) : COACH

  	Excellent	Good	Average	Poor
  i) Coach Comfort & Air-Conditioning
  ii) Coach Driver
• (D:4) : SIGHTSEEING TOUR

  	Excellent	Good	Average	Poor
  i) 05 Sep | Busan City Tour | Gamcheon Cultural Village
  ii) 05 Sep | Busan City Tour | Jagalchi Market
  iii) 05 Sep | Busan City Tour | BIFF Square
  iv) 05 Sep | Busan City Tour | Nurimaru APEC House
  v) 05 Sep | Busan City Tour | Dongbaek Island
  vi) 05 Sep | Busan City Tour | Blueline Park
  vii) 05 Sep | Busan City Tour | Haedong Yonggungsa Temple
  viii) 07 Sep | Busan Air Cruise
• (E) : OVERALL EXPERIENCE

  	Excellent	Good	Average	Poor
  Your overall trip experience
• Comments / Suggestions