EVALUATION / FEEDBACK FORM

We want to serve you better and are committed to continuously improving our service standards.
To do this, let us know what you think.

• Name
• (A) : FLIGHT ARRANGEMENT / AIRPORT CHECK-IN - AIR ASIA

  	Excellent	Good	Average	Poor
  i) Airport check-in assistance
  ii) Counter check-in
  iii) In-flight meals, services & facilities
  iv) Travel Kit (e.g. program booklet, personalised luggage tag & ribbon)
• (B) : HOTEL ACCOMMODATION - PANAN KRABI RESORT

  	Excellent	Good	Average	Poor
  i) Location & accessibility
  ii) Check-in & check-out
  iii) Guestroom & room amenities
  iv) Hotel services & other facilities
  v) Breakfast in hotel
• (C) : OFF-SITE RESTAURANTS

  	Excellent	Good	Average	Poor
  i) 12 Aug | Dinner - Goong Mangkorn Seafood Restaurant
  ii) 13 Aug | Lunch - Kanabnam Restaurant
  iii) 14 Aug | Dinner - Wangsai Seafood Restaurant
• (D:1) : TOUR MANAGER - MR KHOO POH LEONG

  	Excellent	Good	Average	Poor
  i) Knowledge & Professionalism
  ii) Friendly & Helpful
  iii) Communication Skill
• (D:2) : COACH

  	Excellent	Good	Average	Poor
  i) Coach Comfort & Air-Conditioning
  ii) Coach Driver
• (D:3) : SIGHTSEEING TOUR

  	Excellent	Good	Average	Poor
  i) 13 Aug | Nopparat Thara National Park
  ii) 13 Aug | Tiger Cave Temple
• (E) : OVERALL EXPERIENCE

  	Excellent	Good	Average	Poor
  Your overall trip experience
• Comments / Suggestions