EVALUATION / FEEDBACK FORM

We want to serve you better and are committed to continuously improving our service standards.
To do this, let us know what you think.

• Name

• (A) : FLIGHT ARRANGEMENT / AIRPORT CHECK-IN

  
  (A) : AIR ASIA

  	Excellent	Good	Average	Poor
  i) Airport check-in assistance
  ii) Counter check-in
  iii) Check-in baggage handling
  iv) In-flight meals, services & facilities
  v) Travel Kit (e.g. E-booklet, personalised luggage tag & pocket hand sanitizer)

• (B) : HOTEL ACCOMMODATION

  
  (B) : HOLIDAY INN EXPRESS BANGKOK SIAM

  	Excellent	Good	Average	Poor
  i) Location & accessibility
  ii) Check-in & check-out
  iii) Guestroom & room amenities
  iv) Hotel services & other facilities
  v) Breakfast in hotel

• (C) : OFF-SITE RESTAURANTS

  	Excellent	Good	Average	Poor
  i) 11 March | Lunch - Chansiao Restaurant
  ii) 11 March | Dinner - Sinthorn Restaurant
  iii) 12 March | Lunch - Nouvo City Hotel
  iv) 12 March | Cruise Dinner - Chao Phraya Princess

• (D) : TOUR MANAGER / COACH / SIGHTSEEING

  
  (D:1) : TOUR MANAGER - MS DIANE TAI

  	Excellent	Good	Average	Poor
  i) Knowledge & Professionalism
  ii) Friendly & Helpful
  iii) Communication Skill
• (D:2) : LOCAL GUIDE - KHUN JIMMY

  	Excellent	Good	Average	Poor
  i) Local Guide’s Tour Commentary
  ii) Knowledge & Professionalism
  iii) Friendly & Helpful
  iv) Communication Skill
• (D:3) : COACH

  	Excellent	Good	Average	Poor
  i) Coach Comfort & Air-conditioning
  ii) Coach Driver
• (D:4) : SIGHTSEEING / SHOPPING

  	Excellent	Good	Average	Poor
  i) 11 March | Chatuchak Weekend Market
  ii) 12 March | Wat Arun
  iii) 12 March | The Grand Palace
  iv) 12 March | ICONSIAM

• (E) : OVERALL EXPERIENCE

  	Excellent	Good	Average	Poor
  Your overall trip experience
• Comments / Suggestions