If your travel plans have been affected by COVID‑19, you can enjoy Emirates’ flexible re-booking policy to book tickets for future plans. This re-booking policy continues to covers your client’s travel up to 31 August 2022.
Tickets booked and issued on or after 12 October 2021 & on or before 30 April 2022 with departure on or before 31 August 2022 have the following options available:
Changes and Reissues
Tickets to be rebooked in ticketed booking class to the same destination or to/from Dubai. Reissue fee is waived. Difference in fare due to higher booking class, change in travel season or change of destination must be collected. In case of no-show, penalty applies.
Keep your Ticket
A passenger holding an eligible ticket can cancel their existing booking and the original ticket can be kept with an open coupon status for 760 days from date of original ticket issue. This ticket will then be accepted at face / residual value as payment for a new ticket for any date/flight.
Refund & No-show Bookings
Yes, even if your flight hasn’t been cancelled you can still request a refund. There’s no cancellation fee and we’ll refund your flight fare. However, we’re unable to refund the service fees and taxes. In case of no-show, penalty applies.